Digital Experience Manager

First Horizon
New Orleans, FL
Category Marketing
Job Description
Role Overview

The Digital Experience Manager is responsible for supporting the development, management, and optimization of First Horizon's owned digital properties, with a primary focus on the public website. This role ensures that digital experiences are aligned with brand standards, business objectives, and customer needs.

What You Will Do

Support the day-to-day management and ongoing enhancement of the public website and owned digital properties, coordinate with internal stakeholders to execute website updates, and manage content updates and publishing within the content management system (CMS).

Why It Might Be a Fit

This role plays a key part in delivering a cohesive, customer-centric digital experience. The ideal candidate will have 4–7 years of experience in digital marketing, website management, or digital experience roles, and a strong understanding of website structure, user experience (UX), and digital best practices.

Requirements

  • Bachelor’s degree in Marketing, Digital Media, Communications, Business, or a related field
  • 4–7 years of experience in digital marketing, website management, or digital experience roles
  • Experience working with content management systems (CMS) and managing website content
  • Strong understanding of website structure, user experience (UX), and digital best practices
  • Familiarity with SEO principles and web accessibility standards
  • Experience working with analytics tools (e.g., Google Analytics) and interpreting performance data
  • Strong organizational and project management skills with the ability to manage multiple priorities
  • Excellent communication and collaboration skills, with the ability to work effectively across teams

Benefits

  • Medical with wellness incentives, dental, and vision
  • HSA with company match
  • Maternity and parental leave
  • Tuition reimbursement
  • Mentor program
  • 401(k) with 6% match
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