DIGITAL SECURITY - IAM - SAILPOINT

Zensar
Any Location, CA
Job Description
Responsible for configuring and troubleshooting SailPoint ISC formally known as IdentityNow. Involve in troubleshooting and integration with various connected and disconnected applications. Provide advanced support for SailPoint IdentityNow, resolving complex technical issues.

Requirements

  • Design and implement workflows for user Joiner/Leaver/Mover events.
  • Provide advanced support for SailPoint IdentityNow, resolving complex technical issues.
  • Collaborate with cross-functional teams to address and resolve customer concerns.
  • Manage and resolve support tickets, ensuring timely and effective solutions.
  • Conduct root cause analysis and implement corrective actions to prevent recurrence of issues.
  • Provide training and guidance to junior support engineers.

Benefits

  • Generous Paid Time Off
  • 401k Matching
  • Retirement Plan
  • Visa Sponsorship
  • Four Day Work Week
  • Generous Parental Leave
  • Tuition Reimbursement
  • Relocation Assistance
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