Dining Room Manager II

Story Worldwide
Any Location, OH
Category Customer Service
Job Description
Role Overview

The Dining Room Manager will ensure efficient restaurant operation and maintain high production, productivity, quality, and customer-service standards. The role involves supervising and coordinating activities of dining room personnel to provide timely and courteous service to residents and guests.

What You Will Do

The primary responsibilities of the Dining Room Manager include staffing, scheduling, training, and coaching dining room personnel, as well as handling and fixing complaints to ensure a great dining experience for residents and guests.

Why It Might Be a Fit

The ideal candidate will have an associate degree or equivalent experience, fine dining experience preferred, and strong computer skills. The role requires the ability to read and interpret documents, write routine reports, and speak effectively before groups of customers or employees.

Requirements

  • Associate degree (A. A.) or equivalent from two-year College or technical school
  • One to three years related experience and/or training
  • Fine dining experience preferred
  • Ability to read and interpret documents
  • Ability to write routine reports and correspondence
  • Ability to speak effectively before groups of customers or employees
  • Ability to apply good judgment in understanding to carry out instructions furnished in written, oral, or diagram form
  • Ability to deal with problems involving several concrete variables in standardized situations
  • Maintains a high energy level and is a self-motivator
  • Carries incredibly high standards in their work
  • Computer skills (POS, Excel, Outlook, Word)
  • Billing reconciliation/cash handling
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