Direct Support Program Supervisor

Requirements

• Supervise Direct Support Professionals
• Oversee the day-to-day operation of the program
• Provide direct support
• Manage individual records and billing
• Assist with program planning and implementation
• Maintain licensing compliance
• Manage individual assets
• Complete incident reports
• Compile census and attendance information
• Review and attest to accuracy
• Submit accurate data to the Program Director
• Schedule and assist with health care appointments
• Administer or support self-administration of medication
• Purchase and maintain medical supplies and equipment
• Develop menus and purchase food and supplies
• Direct and monitor food service
• Maintain productive and professional relations with individuals, families, case managers, and other stakeholders
• Implement Sevita Customer Service Standards
• Train DSPs in delivery
• Assist with recruitment and hiring
• Populate and maintain schedule
• Deliver orientation and ongoing training
• Prepare and conduct annual evaluations
• Coach employees as needed
• May remove employees in the event of emergency
• May recommend and participate in decisions regarding termination
• Consult with the Program Director on all matters of discipline
• Responsible for employee safety and workers' compensation
• May assist with or lead monthly program meetings
• Documents monthly meeting agenda and attendance
• Reviews census, attendance information or other required documentation to assure accurate billing
• Monitors utilization between authorization and provision of services and supports
• Monitors staffing hours for budgetary compliance
• Captures daily census within systems
• Escalates potential service disruptions
• Supports location preparations required for expected placements
• Maintains neat, clean and safe environment for individuals served
• Makes or arranges for minor repairs
• Reports to and schedules repairs by maintenance personnel as required
• Monitors environmental safety
• Monitors water temperature, refrigerator and freezer temperature, and safety alarms and extinguishers on a monthly basis
• Replaces furnace filters monthly
• Performs other duties and activities as required

Benefits

• Paid time off
• Health insurance
• Dental insurance
• Vision insurance
• 401k matching
• Retirement plan
• Life insurance
• Disability insurance