Role OverviewCooperative for Human Services is seeking experienced Direct Support Workers to support individuals living in two high-behavior residential homes in Tewksbury, MA. This role is best suited for candidates who have experience working with individuals with significant behavioral, emotional, or behavioral health support needs and who are confident implementing behavior support plans, maintaining structure, and responding calmly and professionally in challenging situations.
What You Will Do
Provide direct support to individuals served in a respectful, person-centered, and trauma-informed manner. Implement individualized behavior support plans, routines, support strategies, and program expectations consistently. Respond appropriately to behavioral escalations, crisis situations, and safety concerns using approved de-escalation techniques.
Why It Might Be a Fit
The ideal candidate will have experience supporting individuals with behavioral challenges, emotional dysregulation, aggression, trauma histories, or other high-support needs. Strong de-escalation, redirection, and crisis response skills are required. Ability to remain calm, consistent, and professional during challenging interactions is essential.
Requirements
- High school diploma or equivalent required.
- At least one year of relevant work experience preferred.
- Experience in human services, residential services, behavioral support, direct care, mental health, or developmental disabilities preferred.
- Valid Massachusetts driver’s license required.
- Ability to read, write, and speak English.
- Ability to complete required trainings, including CPR/First Aid, medication administration, human rights, mandated reporting, and other program-specific trainings.
- Ability to lift up to 30 pounds and perform the physical requirements of the position with or without reasonable accommodation.
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