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DIRECTOR - ENTERPRISE APPLICATIONS & CLOUD PLATFORMS - TECH
Gray Local Media, Inc
Atlanta, GA
Category
Operations
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Job Description
Gray Media is seeking an experienced IT leader to assume long-term ownership of the organization's Oracle Fusion ERP, EPM, and OCI platforms following go-live. The ideal candidate brings strong enterprise application leadership and will serve as the primary internal owner of these platforms, managing internal teams and external partners to deliver reliable service, strong governance, and continuous business improvement.
Requirements
Own the ongoing strategy, support model, and operational performance for ERP, EPM, and OCI environments after go-live.
Lead day-to-day application maintenance, incident management, problem resolution, service requests, and production support.
Establish and manage a sustainable post-go-live operating model, including roles, governance, escalation paths, SLAs, and vendor support structures.
Serve as the primary IT partner to Finance and business stakeholders for platform stability, enhancements, and roadmap prioritization.
Drive continuous improvement and innovation across enterprise platforms, identifying opportunities to automate processes, improve reporting, strengthen controls, and increase user adoption.
Oversee release planning, patching, regression testing, environment management, and change control across ERP, EPM, and OCI.
Manage third-party providers, AMS partners, and Oracle-related vendors to ensure quality support and cost-effective service delivery.
Lead issue triage and resolution for integrations, data flows, security/access, performance, and upstream/downstream dependencies.
Ensure strong platform governance across security, compliance, audit readiness, business continuity, and disaster recovery.
Partner with architecture, infrastructure, cybersecurity, and business teams to maintain a scalable and secure cloud platform foundation.
Build and develop an internal team responsible for application support, administration, vendor management, and enhancement delivery.
Define and track KPIs for service quality, backlog management, system availability, incident trends, enhancement throughput, and business satisfaction.
Support planning cycles, financial close processes, forecasting, and other critical business events dependent on ERP/EPM platform performance.
Own transition from implementation to steady-state support, including knowledge transfer, documentation, support readiness, and hypercare exit.
Benefits
401k Matching
Retirement Plan
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