Director, Content Operations

Viacom CBS
New York, NY
Category Operations
Job Description
Role Overview

The Director, Content Operations will guide the US content workflows and team, building a skilled, accountable team that keeps growing. The ideal candidate pairs a talent for growing people with deep technical skill.

What You Will Do

You will own the US content pipeline: partner onboarding, ingestion, QC, metadata, packaging, and publishing. Every title ships on schedule, to spec, and at the highest quality!

Why It Might Be a Fit

Operational excellence is the standard you set and keep. That means a pipeline that runs smoothly at scale, partners who get clear guidance, and a team energized by finding better ways to work.

Requirements

  • 7+ years in streaming operations, or content supply-chain management.
  • Leadership experience managing a team of 10+ members.
  • Strong understanding of digital video encoding, UHD, HDR Dolby Vision and acceptance workflows.
  • Experience in defining content systems requirements and working within MAM and CMS’s and scheduling systems.
  • Experience in managing content compliance elements (Closed Captions & Audio Description) and regional regulatory requirements.
  • Experience with JSON schema’s, XML and Content Metadata formats.
  • Expertise in operational documentation, workflow design, and project management.
  • Experience managing vendors, negotiating rates, and evaluating performance.
  • Proficiency in MS Office, Google Workspace, and industry-standard media operations tools.
  • Exceptional communication, problem-solving, and organizational skills.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) plan
  • Life insurance coverage
  • Disability benefits
  • Tuition assistance program
  • PTO
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