Director Customer Service

GEODIS
Any Location, NJ
Category Customer Service
Job Description
The Director of Customer Service is responsible for overseeing the customer service department and ensuring the delivery of high-quality service to customers. This role involves developing and implementing customer service policies, managing the customer service team, and driving initiatives to enhance customer satisfaction and loyalty.

Requirements

  • Minimum 7 years related experience
  • Previous experience in a leadership or management position
  • Experience in building and leading high-performing team

Benefits

  • Free telemedical access to doctors and therapists
  • Access wages early
  • Health, dental, and vision insurance
  • Paid maternity and parental leave
  • Access to career development
  • Employee discounts
  • Access to employee perks
  • Free financial wellness programs
  • Daycare discount program
  • Opportunities to volunteer and give back to your community
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