Role OverviewThe Director, Event Technology (SNE) is responsible for achieving revenue and profitability goals of an assigned location(s). This position ensures the team delivers World-Class service while cultivating and maintaining relationships with key venue personnel to enhance the overall business relationship with the venue.
What You Will Do
Key job responsibilities include developing and maintaining strong relationships with clients, managing venue partner relationships, financial management and reporting, operations management, technical ability, sales management, customer service, and people development.
Why It Might Be a Fit
The ideal candidate will have a strong background in audio visual experience, supervisory experience, and customer service or hospitality experience. They will be able to effectively utilize company computer systems, provide focused and continued coaching to develop the skills of team members, and ensure Encore's D,E &I initiatives are implemented.
Requirements
- Bachelor’s degree is preferred or equivalent experience
- 3+ years of audio visual experience
- 1+ years of supervisory experience
- 2+ years of customer service or hospitality experience is preferred
- Sales experience is a plus
- Working knowledge of audio visual equipment in a live show environment
- Must be able to successfully complete Level 3 Skills training
- Proficiency with the use of computer hardware
- Proficiency with computer software and programs, including the Internet and Microsoft Office
- Effective leadership abilities and customer satisfaction focus
- A valid driver’s license is required for team members who may operate Company vehicles
Benefits
- Competitive salary
- Benefits package
- Opportunities for professional growth and development
- Paid time off
- Health insurance
- Retirement plan
- Equity or stock options
- Paid holidays
- Wellness programs
- Visa sponsorship
- Relocation assistance
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