Director – Home Care Agency

Morgan Stephens
Memphis, TN
Category Healthcare
Job Description
Role Overview

The Director will oversee daily operations, compliance, staffing, client services, and continued agency growth for a Medicaid-based home care agency serving Memphis and surrounding West Tennessee communities.

What You Will Do

Key responsibilities include leadership & operations management, compliance & regulatory oversight, client & community relations, and business & administrative oversight.

Why It Might Be a Fit

The ideal candidate is an established home care leader with experience managing Medicaid-funded services, HCBS/LTSS populations, caregiver operations, and managed care relationships.

Requirements

  • 3+ years of leadership experience within a home care or home health agency
  • Direct experience managing home care agency operations strongly preferred
  • Experience working with Medicaid-funded home and community-based services
  • Knowledge of TennCare, HCBS, LTSS, and managed care operations strongly preferred
  • Experience managing caregivers and office staff
  • Strong understanding of staffing, scheduling, compliance, client services, and operational performance
  • Excellent organizational, communication, and leadership skills
  • Ability to manage multiple priorities independently
  • Strong problem-solving skills and ability to operate effectively in a fast-paced home care environment

Benefits

  • $75,000–$78,000 salary
  • Bonus eligibility
  • Leadership role with a growing home care organization
  • Significant autonomy and visibility with senior leadership
  • Opportunity to build a strong local team and caregiver workforce
  • Meaningful impact on access to home-based care for Medicaid members throughout Memphis and West Tennessee
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