Director, Insights & Intelligence

Burson Creative
Los Angeles, CA
Category Operations
Job Description
Role Overview

Burson's Insights & Intelligence team sits at the heart of this work, turning data into strategic insights that drive storytelling, campaign performance, and business outcomes. The ideal candidate will be client-facing and possess a strong understanding of social media listening, cultural and competitor trends, analytics reporting, and research methodologies.

What You Will Do

Develop strategic insights that inform communications, marketing, and reputation-driven campaigns. Translate data into clear narratives and recommendations for senior client stakeholders.

Why It Might Be a Fit

The ideal candidate will have 6-7+ years of experience in analytics, insights, or intelligence roles working within or for the PR, Communications, or Advertising industry, with a deep understanding of its unique data landscapes, client demands, and strategic challenges.

Requirements

  • 6-7+ years of experience in analytics, insights, or intelligence roles working within or for the PR, Communications, or Advertising industry
  • Strong background in social media analytics and social listening
  • Exceptional understanding of social listening, particularly with experience using Sprinklr for analytics, in addition to other Boolean Language and platforms, like Brandwatch, Meltwater, etc.
  • Proven ability to translate data into strategic insights
  • Experience with generative AI models and integrating AI into operational workflows
  • Client-facing communication skills, with a track record of translating complex technical concepts into clear, concise, and impactful business recommendations for senior stakeholders
  • Proven ability to manage multiple projects concurrently, prioritize effectively, and drive results in a fast-paced environment
  • Experience leading and mentoring junior team members, with a track record of fostering team development and delivering high-quality client work
  • Excellent storytelling and presentation skills
  • Detail-oriented while keeping sight of bigger picture/trends; intellectually curious
  • Keen eye for data trends and the ability to investigate and extract insights and stories
  • Excellent written and verbal communications skills

Benefits

  • Competitive benefits package
  • Dental insurance
  • Vision insurance
  • Health insurance
  • 401(k) or retirement plan
  • Paid holidays
  • Paid time off (vacation, sick leave)
  • Flexible work schedule
  • Professional development opportunities
  • Mentorship programs with industry leaders
  • Inclusive company culture
  • Packages designed to reward and retain top talent
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