Director, Marketing Operations

Klaviyo
Boston, MA
Category Operations
Job Description
At Klaviyo, we value unique backgrounds and experiences. We're looking for a Director of Marketing Operations to lead our marketing technology stack, partner with Sales Ops, RevOps, Product, and Analytics, and apply automation and AI to improve prioritization, decision-making, and execution at scale.

Requirements

  • 15+ years of experience in Marketing Operations, Revenue Operations, or GTM Operations
  • Deep expertise in marketing automation platforms, CRM systems, and modern marketing technology stacks
  • Proven experience architecting and scaling lead, account, and PQL lifecycle management processes
  • Hands-on experience leveraging AI and automation
  • Strong understanding of enterprise sales requirements and PLG concepts
  • Strong understanding of ad tech and web stacks and how they connect to marketing automation and CRM systems
  • Demonstrated experience supporting multi-channel personalization and journey orchestration
  • Track record of building and developing high-performing teams
  • Strong grasp of data models, attribution, funnel analytics, experimentation, and operational reporting

Benefits

  • Comprehensive range of health, welfare, and wellbeing benefits
  • Annual cash bonus plan
  • Variable compensation (OTE) for sales and customer success roles
  • Equity
  • Sign-on payments
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