Director of Banquets | Benefits Include: Medical, Dental, Vision, 401K, and MANY MORE!

Requirements

• Support and manage the Event Services & Set Up Department in partnership with the Food and Beverage Team, Culinary and Stewarding Team, Events Team, and other hotel departments.
• Supervise, empower, lead, coach, and motivate the Banquet team and management team, including assistant managers, leads, servers, and housepersons, to deliver exceptional guest service and foster high associate engagement.
• Assist the hotel in achieving top service scores on Meeting Planner surveys through clear communication, detailed review of Banquet Event Orders, and coordination with guests and internal teams.
• Ensure all functions and meetings are set up accurately and on time while maintaining food, beverage, and meeting standards.
• Proactively assess and plan staffing and equipment needs to support successful event execution
• Ensure effective coordination and execution of events with Culinary, Stewarding, Events and Convention Services, Convention Services Floor, and Beverage teams.
• Maintain a high-energy, positive, and professional presence at all times
• Develop innovative and creative décor concepts for banquet function spaces
• Oversee both short-term and long-term banquet functions, including front- and back-of-house operations
• Create an environment that upholds the highest standards of service quality through effective hiring, training, development, promotion, and ongoing reinforcement
• Complete administrative responsibilities including payroll facilitation, reporting, forecasting, point-of-sale procedures, inventory control, and food and beverage budgeting
• Conduct daily walk-throughs of banquet departments, function spaces, and storerooms to ensure compliance with Department of Health regulations and Hyatt corporate standards
• Develop and contribute creative ideas for special events and holiday functions

Benefits

• Medical
• Dental
• Vision
• 401K