Role OverviewWe are looking for a Director of Business Operations with 7–12 years of experience to own and scale Indigo's Northern California region end-to-end. This is a true GM seat — you'll inherit a ~$10M ARR market with room to grow to $70M+, manage a team of 10+ (and growing), and own the P&L, strategy, and day-to-day operations for ~40 physician relationships across the region.
What You Will Do
Own the NorCal P&L — drive regional growth, physician satisfaction, and operational efficiency across all clinic sites. Manage and grow a team of 10+ (onboarding specialists, on-site day specialists, and hourly staff), with 3–6 additional hires planned in the next six months.
Why It Might Be a Fit
Key Requirements: P&L ownership experience for a region or business unit — must have directly owned results, not just influenced them. Prior management experience — this cannot be a first-time manager role; you'll inherit 10+ direct reports on day one.
Requirements
- P&L ownership experience for a region or business unit — must have directly owned results, not just influenced them
- Prior management experience — this cannot be a first-time manager role; you'll inherit 10+ direct reports on day one
- Consulting background (MBB strongly preferred) with a transition into hands-on operating roles at high-growth startups or marketplaces
- Degree from a top-tier university; bulk of career experience must be US-based
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