Director of Business Systems Administration

The Director of Business Systems Administration provides leadership over a multi-team organization of Business Systems Administrators supporting enterprise platforms. The Director sets the strategic direction for business systems support, ensures consistent service delivery, and fosters a culture of accountability, innovation, and continuous improvement.

What You Will Do

Provide strategic leadership and direction for all Business Systems teams, oversee support operations for enterprise platforms, define and drive the enterprise business systems strategy, and develop, coach, and performance-manage direct reports.

Why It Might Be a Fit

This role requires strong leadership, strategic thinking, and technical expertise in business systems and application management. The ideal candidate will have experience leading multi-team organizations, developing and executing strategic roadmaps, and managing third-party vendors and contracts.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field
• 8+ years of experience leading business systems teams, application support teams, or a related teams
• Experience with manufacturing systems, ERP, MES, CRM, or similar platforms
• Strong knowledge of application lifecycle management, enterprise systems strategy, incident management, and service delivery
• Experience with application monitoring tools, performance optimization, capacity planning, and enterprise architecture concepts
• Proven ability to develop and execute strategic roadmaps for business systems or IT operations
• Extensive experience managing third-party vendors, contracts, and strategic partnerships
• Strong understanding of ITIL or other relevant IT service management frameworks
• In-depth knowledge of security best practices, compliance requirements, and regulatory standards related to business systems and application management

Benefits

• competitive, merit-based compensation
• career path development
• flexible and robust benefits package
• industry-leading benefits
• career development and continued education programs
• merit-based compensation
• paid holidays