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Director of Catering and Conference Services
San Diego Mission Bay Resort
San Diego, CA
Category
Hospitality
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Job Description
The Director of Catering and Conference Services will create memorable experiences for guests, overseeing the Catering team and Conference Services team, and coordinating conference and meeting groups to achieve guest satisfaction.
Requirements
Interview, select, train, schedule, coach, and support associates
Plan and conduct pre and post-convention meetings with clients and respective departments
Establish rapport with and entertain meeting planners
Conduct walking site inspections throughout property
Monitor in-house group activity, providing assistance as needed
Communicate with sales, front office and reservations to coordinate and monitor guest room blocks and special reservation needs
Assign banquet/meeting rooms set up based on needs of clients
Assist sales staff in promoting hotel, developing leads, and securing re-bookings
Coordinate activities of various departments to service accounts
Document tracking of group activity
Analyze banquet event orders, to ensure that all room set-ups, equipment, supplies, staffing and menus meet/exceed customer's expectations
Recommend, implement, monitor and control the banquet budget and coordinate with event budgets to maximize revenue and minimize expenses
Develop and implement, in conjunction with sales and convention services, special packages, and create new menus and themes within corporate guidelines
Monitor and control the maintenance of the meeting space and equipment to protect hotel assets and ensure a safe work environment
Responsible for overseeing forecasting and budgeting processes on a monthly, quarterly, and annual basis, ensuring accuracy and alignment with organizational goals
Follow sustainability guidelines and practices related to Noble House green program
Perform other duties as requested by management
Benefits
Competitive pay
Health benefits
Matching 401k
PTO
Parking
Meals
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