Director of Catering and Conference Services

San Diego Mission Bay Resort
San Diego, CA
Category Hospitality
Job Description
The Director of Catering and Conference Services will create memorable experiences for guests, overseeing the Catering team and Conference Services team, and coordinating conference and meeting groups to achieve guest satisfaction.

Requirements

  • Interview, select, train, schedule, coach, and support associates
  • Plan and conduct pre and post-convention meetings with clients and respective departments
  • Establish rapport with and entertain meeting planners
  • Conduct walking site inspections throughout property
  • Monitor in-house group activity, providing assistance as needed
  • Communicate with sales, front office and reservations to coordinate and monitor guest room blocks and special reservation needs
  • Assign banquet/meeting rooms set up based on needs of clients
  • Assist sales staff in promoting hotel, developing leads, and securing re-bookings
  • Coordinate activities of various departments to service accounts
  • Document tracking of group activity
  • Analyze banquet event orders, to ensure that all room set-ups, equipment, supplies, staffing and menus meet/exceed customer's expectations
  • Recommend, implement, monitor and control the banquet budget and coordinate with event budgets to maximize revenue and minimize expenses
  • Develop and implement, in conjunction with sales and convention services, special packages, and create new menus and themes within corporate guidelines
  • Monitor and control the maintenance of the meeting space and equipment to protect hotel assets and ensure a safe work environment
  • Responsible for overseeing forecasting and budgeting processes on a monthly, quarterly, and annual basis, ensuring accuracy and alignment with organizational goals
  • Follow sustainability guidelines and practices related to Noble House green program
  • Perform other duties as requested by management

Benefits

  • Competitive pay
  • Health benefits
  • Matching 401k
  • PTO
  • Parking
  • Meals
]]>