Director of Clinic Operations

Truss Vet - Veterinary Urgent Care
Cary, NC
Category Healthcare
Job Description
Truss Vet is hiring a Director of Clinic Operations to help manage their growing family of clinics. The ideal candidate has 5+ years of experience in the pet healthcare ecosystem and is proactive, detail-oriented, and a people person. They will be responsible for leading, managing, and holding accountable practice managers and medical directors, as well as enabling all clinic components of the flywheel to run effectively.

Requirements

  • Leading, managing, and holding accountable practice managers and medical directors
  • Ensuring a 4.9+ star client experience across all clinics
  • Generating awareness of Truss Vet in local markets through care partnerships and events
  • Supporting practice managers and medical directors to help identify and solve problems
  • Professionally and proactively managing employee and client issues
  • Assisting with clinic recruiting and ongoing people management and onboarding needs

Benefits

  • Competitive salary
  • Health, vision, and dental insurance
  • Short- and long-term disability coverage, life insurance, accident insurance, and critical illness insurance
  • Paid time off (PTO)
  • Mental wellness subscription
  • Parental leave
  • 401K + match
  • Commitment to professional and personal development through mentorship
  • Pet care discounts
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