Director of Customer Engagement

NexTech Solutions
Tampa, FL
Job Description
Role Overview

The Director of Customer Engagement is responsible for driving revenue growth, maintaining account retention, and accelerating adoption of Vidterra's COMPASS platform across strategic U.S. Government customers.

What You Will Do

This role combines hands-on pipeline execution, strategic relationship management, and solution positioning to shorten sales cycles, protect baseline revenue, and capture new expansion opportunities within customer programs.

Why It Might Be a Fit

The ideal candidate will have experience in frontline sales leadership, strategic relationship management, and solution positioning, with a strong understanding of the U.S. Army customer communities and operational environments.

Requirements

  • Experience in frontline sales leadership
  • Strategic relationship management
  • Solution positioning
  • Understanding of U.S. Army customer communities and operational environments
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