Director of Employee Relations & Compliance

Hermès
New York, NY
Category Human Resources
Job Description
The Director of Employee Relations & Compliance will lead the employee relations function in the US, ensuring consistent, practical, and compliant outcomes for all escalated employee relations matters. The role will involve identifying, investigating, and resolving employee relations issues throughout the organization, as well as establishing process and procedures for all investigations.

Requirements

  • 10+ years of experience in an employee relations-related capacity
  • Experience establishing & leading ER function in a multi-unit retail environment
  • Experience establishing an Employee Relations Center of Excellence is required
  • Experience in luxury retail and/or service-oriented organization; direct retail store experience preferred
  • Strong skills in high volume, complex employee relations matters
  • Exceptional relationship-building skills to create long-lasting impact to client group
  • Expert in conducting investigations from intake to resolution
  • Expert-level understanding of HR policies and procedures, Federal and State employment laws, compliance and reporting requirements
  • Strong counselling approach and proven ability to influence others and support where needed
  • Excellent written and verbal communication skills; comfortable with public speaking
  • Strong interpersonal skills with a focus on internal customer service; ability to coach and empower others
  • Strong active listening skills
  • Demonstrated ability to use technology (i.e., Excel, PowerPoint, Word, HRIS systems) to gather, interpret, organize, and present data
  • Sound judgment and critical thinking skills; successful management of multiple projects and competing priorities while balancing the needs for quality with meeting deadlines
  • Detail oriented with strong organizational skills; evidence of self-motivation; demonstrated ability to plan, schedule and work both independently and in teams within a service-oriented organization
  • Possess business acumen and are operationally sound
  • Kind, but effective leadership style. Demonstrates humility, compassion, and approachability in all interactions
  • Comfortable with fast paced environment; ability to prioritize effectively and independently
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