Role OverviewResponsible for the overall operation of Food and Beverage in partnership with the Executive Chef while maintaining luxury standards and maximizing profitability.
What You Will Do
Oversee all food and beverage outlets, banquet operations, pool service operations, room service, and Afternoon Tea service. Design and develop division policies and operating budget.
Why It Might Be a Fit
Must be able to maintain knowledge of first-class food and beverage operations, imported and domestic wines, and of budgeting. Ability to train, motivate, evaluate, mentor, and direct employees and managers to meet desired ends.
Requirements
- Prior experience in areas such as banquets, room service, purchasing, kitchen operation, bar and restaurant operations
- Ability to maintain knowledge of first-class food and beverage operations, imported and domestic wines, and of budgeting
- Ability to plan, implement, and design operating standards and procedures
- Ability to effectuate quality and quantity control standards
- Ability to understand a financial statement and react to it
- Ability to establish annual objectives for the division and each management member of the team
- Ability to train, motivate, evaluate, mentor, and direct employees and managers to meet desired ends
- Ability to access, input, analyze, and retrieve information from computers
- Ability to maintain excellent relations with staff and maintain staff and guest confidentiality at all times
- Ability to accept responsibility for actions of others
- Ability to manage by example and negotiate and persuade guests and staff to achieve results beneficial to the operation of the hotel
- Ability to converse calmly with irate guests, superiors, and subordinates in sometimes intense emotional situations
- Ability to focus and maintain attention to performance of tasks despite frequent stressful, emergency, critical, or unusual interruptions
- Ability to memorize, recollect, and quickly retrieve dates, names, times, and other data
- Ability to work and complete assignments on time despite frequent stressful, emergency, critical, or unusual interruptions
- Ability to participate in (and lead when necessary) all departmental and hotel-wide meetings
- Minimum of five years experience leading large luxury resorts with complex, large operations
- Ability to speak, read, write, and understand the English language
- Ability to compute accurate mathematical calculations
- Ability to provide legible communication and directions
- Ability to perform job functions with attention to detail, speed, and accuracy
- Ability to prioritize and organize
- Ability to think clearly, remaining calm and resolving problems using sound judgment
- Ability to follow directions thoroughly
- Ability to understand guest service needs
- Ability to work cohesively with co-workers as part of a team
- Ability to work with minimal supervision
- Ability to maintain confidentiality of guest information and pertinent resort data
- Ability to use a computer keyboard and possess basic typing skills
- Ability to possess moderate to advanced computer skills
- Ability to work in a dynamic and constantly changing environment
- Ability to multitask
Benefits
- Competitive salary
- Benefits package
- Opportunities for professional growth and development
- Luxury resort environment
- Opportunities to work with a dynamic and experienced team
]]>