Director of Food & Beverage

Lead the hotel's Food & Beverage division, including restaurants, bars, banquets, in-room dining, pool operations, and hotel amenities. Develop high-performing teams, elevate outlets, and ensure experiences consistently reflect the Thompson lifestyle brand.

What You Will Do

Provide strategic and operational leadership across all Food & Beverage operations, drive service excellence, and champion cleanliness, organization, safety, and sanitation standards. Monitor guest feedback and operational performance, identifying trends and implementing actions to improve satisfaction and loyalty.

Why It Might Be a Fit

The Director will play a key role in outlet activations, special events, and programming, creating experiences that drive revenue, guest engagement, and local relevance. Strong business acumen, operational discipline, creativity, and a passion for hospitality are required.

Requirements

• Proven Food & Beverage leadership experience within a full-service, luxury, or lifestyle hotel environment
• Strong knowledge of restaurant, bar, banquet, and hotel Food & Beverage operations
• Demonstrated ability to lead, coach, develop, and hold high-performing teams accountable
• Strong financial acumen with experience managing P&L performance, forecasting, labor, costs, and profitability
• Experience with Food & Beverage activations, special events, or revenue-generating programming preferred
• Excellent communication, collaboration, organizational, and decision-making skills
• Ability to balance strategic leadership with a visible, hands-on presence throughout the operation
• Ability to work a flexible schedule, including evenings, weekends, holidays, and special events based on business needs
• Ability to stand and walk for extended periods and navigate Food & Beverage outlets, kitchens, banquet spaces, stairs, and service areas
• Ability to occasionally lift, carry, push, or pull up to 25 pounds
• Commitment to Hyatt Values, Leadership Expectations, and Thompson brand standards

Benefits

• Participation in an Incentive Compensation Plan
• Medical, Dental, and Vision Insurance
• 401(k) with company match after one year of service
• Paid Time Off and Paid Family Bonding Time
• Tuition Reimbursement and career development opportunities
• Complimentary and discounted Hyatt hotel stays worldwide
• Employee Stock Purchase Plan
• Free onsite parking
• Discounts with various retailers and wellness partners