Role OverviewAs the Director of Front Office at Grand Hyatt San Diego, you will provide strategic and operational leadership for the hotel's Front Desk and Guest Services teams, ensuring exceptional guest experiences and operational excellence in one of Hyatt's premier convention hotels.
What You Will Do
Provide strategic and operational leadership for Front Desk and Guest Services, lead, coach, and develop department leaders and colleagues, maintain a strong presence in the lobby and guest areas, oversee staffing and operational efficiencies, and drive financial performance.
Why It Might Be a Fit
The ideal candidate is a polished hospitality professional with proven high volume hotel experience, exceptional leadership presence, and the ability to inspire colleagues while partnering across departments to achieve operational and financial success.
Requirements
- 4 years or more of progressive hotel Rooms Management experience (typically with Hyatt)
- Previous department head experience required
- With opening hotels, previous hotel pre-opening experience preferred
- At least 2 years progressive management experience within the Rooms Division of a hotel
- Hotel/Hospitality degree an asset
Benefits
- paid holidays
- vacation and sick leave
- medical health care after 30 days of Full Time employment
- paid Family Bonding Time
- Adoption Assistance
- discounted and complimentary rooms at Hyatt locations across the globe
- free colleague meals during shifts
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