Role OverviewJoin our team and grow with us both professionally and personally! In this role, you will be responsible for providing oversight of all operational, quality, and resident-service aspects of community operations, ensuring an exceptional resident and guest experience.
What You Will Do
Leads, supervises, and coordinates all hospitality-related personnel, fostering a culture of service excellence and accountability. Ensures company standards are consistently maintained and enhanced while achieving or surpassing service, quality, and revenue goals established by Senior Management.
Why It Might Be a Fit
The ideal candidate will meet the following requirements: Bachelor’s degree from an accredited college or university in hospitality, hotel/resort management, or a related field, and minimum of 10 years of progressive experience in the hospitality industry, with substantial experience in luxury or high-end resort operations, demonstrating a consistent record of delivering exceptional guest satisfaction.
Requirements
- Bachelor’s degree from an accredited college or university in hospitality, hotel/resort management, or a related field
- Minimum of 10 years of progressive experience in the hospitality industry, with substantial experience in luxury or high-end resort operations, demonstrating a consistent record of delivering exceptional guest satisfaction
Benefits
- Tuition reimbursement
- Commuter benefits
- Scholarship awards
- Professional development programs
- University partnerships
- Referral and discount programs
- Appreciation events
- Wellness initiatives
- Health benefits (medical, prescription, dental and vision)
- Flexible spending accounts
- Life insurance
- Disability programs
- 401(k) plan (with 4% company match after one year of employment)
- Paid time off and holidays
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