Director of Guest Services and Safety

Hyatt
Any Location, TX
Category Security
Job Description
Create exceptional experiences and ensure unmatched safety as the Director of Guest Services & Safety at the Hyatt Regency Lost Pines Resort and Spa. This leadership role blends hospitality excellence with operational precision to create a seamless arrival experience and a secure, welcoming environment for guests and colleagues alike.

Requirements

  • 5+ years in security or law enforcement
  • 5+ years in supervisory roles (hospitality experience preferred)
  • Proficiency in MS Office; Opera knowledge is a plus
  • First Aid, CPR, and AED certifications preferred

Benefits

  • Career Growth and Advancement
  • Affordable Benefits after 30 days
  • Healthcare FSA
  • Free Hyatt Room Nights
  • Discounted Room Nights
  • Free Parking
  • Paid Time Off
  • Financial Perks - 401(k) w/ company match & discounted employee stock purchase plan
  • Employee Assistance
  • Employee meals
  • Tuition Reimbursement
  • Discounts at various retailers
  • Colleague Recognition Programs
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