Director of Hospitality & Membership

Crossroads YMCA
Any Location, IN
Category Hospitality
Job Description
Drive membership growth and community impact as the Director of Hospitality & Membership. Lead the way in developing and executing organization-wide membership acquisition plans, improving the member experience, and collaborating across departments. This is a highly visible leadership role requiring big-picture strategy and day-to-day operational involvement.

Requirements

  • 5 years of experience in hospitality, sales, marketing, or business development within a service-focused organization
  • Strong leadership and team development skills
  • Comfort using data and CRM systems to drive decisions
  • Ability to connect with diverse communities and stakeholders
  • Excellent communication, problem-solving, and organizational skills

Benefits

  • Access to UnitedHealthcare Medical coverage
  • Complimentary dental and vision care for employees
  • Free Long-Term Disability (LTD) and Life Insurance coverage
  • Generous Paid Time Off (PTO) policy
  • 12% employer contribution to retirement savings
  • Complimentary family membership for full-time employees
  • 50% off most programs for full-time employees
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