Director of Housekeeping

Requirements

• High school diploma or GED required
• College degree in Hospitality Management or related field preferred
• Minimum of 3–5 years of progressive housekeeping leadership experience in a luxury hotel or high-volume hospitality environment preferred
• Previous supervisory or management experience required
• Experience in an upscale, lifestyle, or Four Diamond/Four Star hotel environment strongly preferred
• Strong knowledge of housekeeping operations, laundry operations, inventory management, labor management, and quality assurance practices
• Proficiency with Microsoft Office applications and hotel property management systems preferred
• Excellent leadership, communication, coaching, and team development skills
• Ability to work effectively in a fast-paced environment while maintaining exceptional attention to detail
• Must be able to communicate effectively in English, both verbally and in writing
• Ability to work a flexible schedule including weekends, evenings, and holidays as business needs require
• Experience leading diverse teams and fostering an inclusive, team-oriented culture preferred
• Knowledge of OSHA, ADA, and safety compliance standards preferred

Benefits

• Complimentary and discounted hotel room nights worldwide
• Friends & Family hotel rates
• Medical, dental, vision, prescription, life, and disability insurance
• 401(k) with company match
• Paid holidays and generous Paid Time Off
• Paid family bonding time and adoption assistance
• Employee Stock Purchase Plan
• Tuition reimbursement and professional development opportunities
• Complimentary parking and discounted DART passes
• Employee discounts with major retailers including Apple, AT&T, Verizon, Headspace, and more
• Wellness-focused benefits and colleague assistance programs