Director of Housekeeping

Hyatt
New York, NY
Category Operations
Job Description
Director of Housekeeping at Hyatt, responsible for all housekeeping operations, staff training, and customer satisfaction, with a focus on efficiency, safety, and excellent customer service.

Requirements

  • 4+ years of progressive hotel Rooms Management experience
  • Experience with teaching, supervising, and mentoring multilingual and multicultural staff
  • Solid understanding of housekeeping and laundry supplies and pars
  • Current on latest housekeeping and laundry technology
  • Experience with turndown service, special needs of VIP Guests, foreign dignitaries, etc.
  • Hotel/Hospitality degree an asset
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