Role OverviewThe Director of Integrative Wellbeing oversees and monitors all facets of the Integrative Wellbeing operation, including staffing, scheduling, programming, and the management of group exercise, yoga, meditation, equine experiences, well-being presentations, individual consultations, and related offerings.
What You Will Do
The Director is responsible for creating, developing, implementing, and evaluating all programs, training staff, and ensuring that all programs reflect Miraval's standards of excellence and deliver an elevated, personalized, and transformative luxury well-being experience for every guest.
Why It Might Be a Fit
The ideal candidate will have 5 years' experience in health and wellness-focused programs, preferably in a wellness resort setting, and possess excellent guest service skills, both in person and on the phone.
Requirements
- 5 years' experience in health and wellness focused programs, preferably in a wellness resort setting
- Excellent guest service skills, both in person and on the phone
- Professional presentation and demeanor, comfort in speaking with media entities
- Strong Leadership and organizational skills necessary to manage and direct all aspects and operation of all guest programs
- Thorough understanding of operating and management techniques as they apply to the spa and resort industry
- Proven success in ensuring guest and employee satisfaction
- Exceptional communication skills, with the ability to effectively train, coach, evaluate, and correct employee behavior
- Ability to travel occasionally on behalf of the company and to work flexible and extended hours as required by the operations of the resort
- Familiarization with resort industry success measures and strategies for product positioning and brand management
- Broad-based, up-to-date knowledge of programming trends, tools and resources for the spa, wellness and resort industries
- Ability to write effective business communications, summaries and reports using both prescribed and creative formats
- Ability to effectively monitor and control expenses, allocate financial resources and maintain budget restrictions
- Accelerated decision-making and problem-solving abilities, utilizing factual information, company policies, and personal judgment through experience
- Strong organizational skills, with emphasis on attention to detail and continuous follow-up
- Ability to multi-task, manages interruptions, establish work priorities, handle stress and effectively matriculate in a fast-paced, frequently-changing environment
- Strong computer skills, with knowledge of Microsoft Office programs
Benefits
- iAm Days to spend a paid 8 hours experiencing Miraval, twice per year
- Up to $1000 in Wellbeing or Tuition Reimbursement for personal and professional growth
- Discounted and Complimentary Hyatt Hotel nights
- Medical, Prescription, Dental and Vision Insurance on 30th day of employment
- 401K with company match
- Generous Paid Time Off program
- Paid Family Bonding Time and Adoption Assistance
- Complimentary daily colleague meals
- Employee Stock Purchase Plan
- Access to resort facilities including spa services, programs, hiking trails and fitness center
]]>