Director of Key Accounts Group

City of New York
New York, NY
Category Administration
Job Description
The NYC Department of Environmental Protection (DEP) is seeking an experienced candidate for the position of Director of Key Accounts Group. The selected candidate will oversee a group responsible for building and maintaining strong relationships with Key Account customers, providing tailored services and solutions, and ensuring timely and accurate billing.

Requirements

  • Management and supervisory experience relevant to the responsibilities of this position
  • Excellent organization, presentation, critical and analytical thinking, communication, and problem solving skills
  • Ability to troubleshoot issues and communicate effectively
  • A strong understanding of the Bureau of Customer Services' business processes and how they are executed within the UMAX system
  • Proven ability to prioritize work for others and to meet deadlines
  • Ability to establish and maintain effective working relationships with team members, supervisors, and employees from other groups

Benefits

  • Paid time off
  • Health insurance
  • Retirement plan
  • Paid holidays
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