Director of Maintenance Operations

The Director of Maintenance Operations is the senior leader responsible for Jubilee Housing's maintenance function across the portfolio. The Director provides direct leadership to all maintenance staff, porters, and the Maintenance Coordinator, and is accountable for the day-to-day performance, systems, standards, and long-term effectiveness of the department.

What You Will Do

The Director owns the full maintenance lifecycle, including work order intake and completion, preventive maintenance, unit turns, inspections, life-safety systems, vendor performance, inventory, procurement, maintenance-driven capital projects, and regulatory compliance.

Why It Might Be a Fit

The Director is expected to build strong systems and accountability while remaining technically capable of stepping in to diagnose, guide, or assist with large, complex, or unusual maintenance issues when needed. This is not a routine technician position and does not participate in the regular on-call rotation; however, the Director serves as a management escalation point for significant after-hours emergencies.

Requirements

• Seven (7) or more years of progressively responsible experience in multifamily property maintenance, facilities management, affordable housing, construction, or a closely related field.
• Three (3) to five (5) years of supervisory or management experience with demonstrated success leading maintenance teams and building accountability.
• Strong hands-on knowledge of HVAC, plumbing, electrical, appliances, carpentry, drywall, painting, and general building systems.
• Demonstrated experience managing work order systems, preventive maintenance programs, unit turns, inspections, vendors, and contractors.
• Experience with OneSite/RealPage or a comparable property management platform; ability to configure, improve, and use the system for accountability and reporting is strongly preferred.
• Experience developing or managing maintenance and capital budgets, procurement processes, contracts, and vendor relationships.
• EPA Universal Certification required.
• Valid driver's license with an acceptable driving record and reliable transportation.
• OSHA 10/30, CAMT, CAMT II, CMM, trade-school, military, or other relevant technical certifications are preferred.

Benefits

• health, vision, and dental insurance
• STD, LTD, and Life insurances
• paid vacation
• sick leave
• holidays
• transportation stipend
• 403b matched contribution retirement plan