Role OverviewThe Director of Network Services will oversee all aspects of network design, deployment, operations, and support while driving continuous improvement in resiliency, uptime, and service quality.
What You Will Do
Manage the daily operations of the network services organization, lead network operations, define and maintain technical standards, and ensure teams operate under the same remit and standards.
Why It Might Be a Fit
The ideal candidate will have 8+ years of experience in network engineering, with 3+ years leading engineering or technical operations teams, and a strong background in network architecture, uptime and resiliency planning, and lifecycle management.
Requirements
- 8+ years of experience in network engineering
- 3+ years leading engineering or technical operations teams
- Deep expertise in enterprise networking, wireless design, structured cabling, and cloud-managed infrastructure
- Strong background in network architecture, uptime and resiliency planning, and lifecycle management
- Proven success leading escalation management and client-facing technical engagements
- History of running 24/7 or shift-based operations, including coverage planning and escalation design
- Strong vendor and hardware ecosystem knowledge with an emphasis on compatibility and lifecycle planning
- Track record of leading distributed teams across multiple time zones and regions
- Demonstrated ability to manage a departmental budget effectively
- Excellent problem-solving, decision-making, and communication skills
- Bachelor's degree in Computer Science, Engineering, or related field
Benefits
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Professional development assistance
- Vision insurance
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