Director of Operations

Schurz Communications
Austin, CO
Job Description
The Director of Operations shapes organizational performance, change management, and focuses on continual improvement opportunities across the organization.

Requirements

  • Develop and execute organizational strategies and departmental business plans
  • Oversee day-to-day operations and analyze team activity
  • Define and implement operations strategy, structure, and processes
  • Maintain a healthy and productive working culture
  • Manage support service activity towards established SLA's
  • Identify opportunities and solutions to improve operational quality & efficiency
  • Design, implement, and monitor operations and key performance metrics/operational efficiency
  • Ensure strategic decisions align with the organization's business plan and vision
  • Strengthen client relationships and advise on best practices regarding OTAVA’s cloud environment
  • Follow and improve upon OTAVA’s existing procedures and change control management processes

Benefits

  • 401(k) with company match
  • Medical, dental, vision
  • HSA options
  • Life and disability insurance
  • Flexible PTO
  • Paid holidays
  • Paid volunteer time off
  • Paid parental leave
  • Professional development opportunities
  • Employee Assistance Program
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