Director of Operations

Hyatt
Dallas, TX
Category Operations
Job Description
Thompson Dallas is a luxury lifestyle destination in downtown Dallas. The Director of Operations oversees Front Office, Guest Services, Housekeeping, Spa, and Security, championing exceptional guest service and driving operational excellence.

Requirements

  • Lead and inspire Front Office, Guest Services, Housekeeping, Spa, and Security operations
  • Promote brand-focused guest experiences
  • Drive operational and financial performance
  • Develop and coach high-performing leaders and colleagues

Benefits

  • Eligible to participate in the hotel’s incentive compensation plan
  • Free onsite parking
  • 401(k) with company match
  • Medical, Dental, and Vision Insurance
  • Complimentary and discounted room nights at Hyatt hotels
  • Paid time off and wellness benefits
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