Role OverviewThe Director of Operations will be responsible for continuous operational improvement across business and clinical operations, working under the guidance of the SVP of Operations. This role involves defining and tracking KPIs, implementing performance dashboards, and collaborating with various teams to ensure aligned operations.
What You Will Do
Responsibilities include defining and tracking KPIs, implementing performance dashboards, collaborating with HR, Compliance, Training, and Regional Clinical Leads, driving staff performance management, retention strategies, and operational consistency, and proactively identifying and addressing risks or inefficiencies.
Why It Might Be a Fit
The ideal candidate will have 7+ years of experience in multi-site healthcare operations, a strong command of compliance, risk mitigation, and field team leadership, and experience leading managers across regions or states.
Requirements
- 7+ years in multi-site healthcare operations (ambulatory, urgent care, or outpatient preferred)
- Strong command of compliance, risk mitigation, and field team leadership
- Experience leading managers across regions or states
- Operational mindset with comfort in data, dashboards, and scaling processes
Benefits
- PTO
- Health
- Dental
- Vision
- 401k
]]>