Director of Outlets - Hotel Daphne

Hyatt
Houston, TX
Category Hospitality
Job Description
Role Overview

The Director of Outlets will lead the F&B management and hourly team on-site, ensuring exceptional service, excellent food and beverage quality, and a collaborative work environment for all.

What You Will Do

The Director of Outlets is responsible for short and long-term planning, managing the Food and Beverage operations, developing high standards of service, presentation, and cleanliness standards, and resolving customer complaints.

Why It Might Be a Fit

The ideal candidate will have excellent communication skills, the ability to resolve conflict, and a thorough understanding of Bunkhouse policies, as well as experience in leadership, menu engineering, and cost evaluation.

Requirements

  • Leadership in an upscale Restaurant experience preferred
  • 5+ years of managing and leading a team
  • Strong knowledge of food, beverage, and service standards
  • Private and small event execution
  • Experience in menu engineering and cost evaluation
  • Payroll and tip handling experience
  • Ability to assess product quality through smell, taste, and appearance
  • Serve safe or similar food safety certification

Benefits

  • Medical, Dental, Vision, 401K with company match
  • Free room nights
  • Discounted and Friends & Family Room Rates
  • Free parking
  • Generous Paid Time Off
  • Work-life benefits including wellbeing initiatives such as a complimentary Headspace
  • Discounts at various retailers
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