Director of Pool and Recreation

Step into a key leadership role at Grand Hyatt Indian Wells, where the resort's signature waterpark, pools, poolside food and beverage service, and curated recreation experiences come together to create unforgettable guest moments. The Director of Pool and Recreation is responsible for the overall strategy, safety, service excellence, and daily operations of the resort's aquatic and outdoor recreation experiences. This position leads the pool team, including lifeguards, pool and recreation attendants, recreation coordinators, and poolside food and beverage staff.

What You Will Do

Lead the overall operation of the resort's pools, waterpark, cabana program, recreation areas, and outdoor guest experiences. Oversee daily opening, closing, cleanliness, organization, and presentation of all pool and recreation areas. Create, promote, manage, and execute dynamic, inclusive, and memorable resort-wide activities for guests of all ages. Recruit, hire, train, schedule, develop, and evaluate lifeguards, pool attendants, recreation attendants, recreation coordinators, and food and beverage team members.

Why It Might Be a Fit

This role requires a high-energy, guest-centric leader who is passionate about hospitality, team development, safety, creativity, and operational excellence. Minimum of two years of experience in recreation management, aquatics, hospitality, resort operations, or a related field is required. The salary range for this position is $80,000 - $95,000. Benefits include medical, dental, and vision coverage after 30 days, paid holidays, vacation, sick leave, life insurance, 401(k) with matching, tuition reimbursement, and free/discounted room nights.

Requirements

• Minimum of two years of experience in recreation management, aquatics, hospitality, resort operations, or a related field.
• Proven experience leading luxury, high-volume pool, waterpark, recreation, or food and beverage operations.
• Previous experience recruiting, training, scheduling, and managing guest-facing teams.
• Strong financial and operational knowledge, including labor management, scheduling, budgeting, inventory, and programming return on investment.
• Current First Aid, CPR/AED, lifeguard, food handler, and responsible beverage service certifications required or obtainable within an established timeframe.
• Strong administrative, organizational, problem-solving, and interpersonal skills.
• Excellent verbal and written communication skills with a polished, professional presence.
• Advanced proficiency in Microsoft Office Suite, including Word, Excel, and Outlook.
• Creative, solution-oriented, and passionate about innovation and continuous improvement.
• Flexible availability, including mornings, afternoons, evenings, weekends, holidays, and seasonal peak periods.

Benefits

• Medical, dental, and vision coverage after 30 days of full-time employment
• Paid holidays, vacation, and sick leave
• Life insurance, 401(k) with matching, flexible spending account, and employee assistance program
• Tuition reimbursement
• Complimentary employee meals and parking
• Referral bonuses
• Free and discounted room nights, including Friends & Family discounts, subject to applicable waiting periods
• Growth and relocation opportunities within Hyatt