Director of Quality Assurance

The Director of Quality Assurance provides leadership and oversight of Abilities First, Inc.'s Quality Assurance, Incident Management, and Corporate Compliance functions. The Director is designated to oversee the agency's Corporate Compliance Plan and serves as the Compliance Officer for Abilities First.

What You Will Do

The Director is responsible for maintaining effective systems of internal monitoring and audit to assess regulatory compliance, quality of services, and organizational risk, and to support agency readiness for external reviews conducted by OPWDD and other state oversight and regulatory agencies.

Why It Might Be a Fit

The Director provides leadership, supervision, and support to the Quality Assurance team and works collaboratively with program and administrative leadership to proactively identify opportunities to strengthen service quality, regulatory compliance, operational practices, and outcomes for the people supported by Abilities First.

Requirements

• Bachelor's degree in Human Services, Business Administration, Healthcare Administration, or a related field
• Minimum of five years of progressively responsible experience within an OPWDD-regulated or similar human services organization
• Demonstrated experience conducting or overseeing audits, investigations, and corrective action processes
• Extensive knowledge of applicable federal and New York State laws, regulations, and oversight requirements
• Demonstrated ability to interpret regulatory requirements, identify organizational risk, analyze trends, and develop practical recommendations for corrective action and quality improvement
• Valid New York State driver's license deemed acceptable by the agency's insurance carrier

Benefits

• Vacation, sick, personal, and holiday time off
• Health, Dental, and Vision Insurance options
• 403(b) plan with employer contribution
• Employer paid life insurance
• Tuition Reimbursement
• On Demand Payment – access your earnings as early as the next day
• Discounts with Verizon, AT&T, Royal Carting, etc.