Director of Quality Assurance

The Director of Quality Assurance provides leadership and oversight of Abilities First, Inc.'s Quality Assurance, Incident Management, and Corporate Compliance functions. The Director is responsible for maintaining effective systems of internal monitoring and audit to assess regulatory compliance, quality of services, and organizational risk.

What You Will Do

The Director will provide leadership, supervision, and support to the Quality Assurance team, conduct incident investigations, oversee internal audit and monitoring processes, and develop and implement policies and procedures related to Corporate Compliance.

Why It Might Be a Fit

The ideal candidate will have a strong background in quality assurance, regulatory compliance, and leadership, with the ability to interpret complex regulatory requirements and develop practical recommendations for corrective action and quality improvement.

Requirements

• Bachelor's degree in Human Services, Business Administration, Healthcare Administration, or a related field
• Minimum of five years of progressively responsible experience within an OPWDD-regulated or similar human services organization
• Demonstrated experience conducting or overseeing audits, investigations, and corrective action processes
• Extensive knowledge of applicable federal and New York State laws, regulations, and oversight requirements
• Demonstrated ability to interpret regulatory requirements, identify organizational risk, analyze trends, and develop practical recommendations for corrective action and quality improvement
• Strong leadership and management skills, including experience supervising, coaching, and developing professional staff
• Valid New York State driver's license deemed acceptable by the agency's insurance carrier

Benefits

• Vacation, sick, personal, and holiday time off
• Health, Dental, and Vision Insurance options
• 403(b) plan with employer contribution
• Employer paid life insurance
• Tuition Reimbursement
• On Demand Payment – access your earnings as early as the next day
• Discounts with Verizon, AT&T, Royal Carting, etc.