Director of Rooms

Hyatt
Philadelphia, PA
Category Hospitality
Job Description
The Director of Rooms oversees hotel services including Front Desk operations, Housekeeping, Guest Services and Security. Maximizes room revenues & occupancy by analyzing daily status rates & makes adjustments accordingly.

Requirements

  • 6 years or more of progressive hotel Rooms experience (typically with Hyatt)
  • Experience with CBA Experience or other City Regulated Working Rules
  • With opening hotels, previous hotel pre-opening experience preferred
  • Service oriented style with professional presentations skills
  • At least 5 years experience in a senior role in a hotel rooms area
  • Proven leadership skills
  • Hotel/Hospitality degree an asset
  • Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
  • Clear concise written and verbal communication skills in English
  • Must be proficient in Microsoft Word and Excel
  • Must have excellent organizational, interpersonal and administrative skills
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