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Director of Rooms
Hyatt
Philadelphia, PA
Category
Hospitality
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Job Description
The Director of Rooms oversees hotel services including Front Desk operations, Housekeeping, Guest Services and Security. Maximizes room revenues & occupancy by analyzing daily status rates & makes adjustments accordingly.
Requirements
6 years or more of progressive hotel Rooms experience (typically with Hyatt)
Experience with CBA Experience or other City Regulated Working Rules
With opening hotels, previous hotel pre-opening experience preferred
Service oriented style with professional presentations skills
At least 5 years experience in a senior role in a hotel rooms area
Proven leadership skills
Hotel/Hospitality degree an asset
Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
Clear concise written and verbal communication skills in English
Must be proficient in Microsoft Word and Excel
Must have excellent organizational, interpersonal and administrative skills
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