Director of Rooms

Hyatt
Honolulu, HI
Job Description
Role Overview

The Director of Rooms oversees hotel services including Front Desk operations, Housekeeping, Security, and Guest Services. Maximizes room revenues & occupancy by analyzing daily status rates & makes adjustments accordingly.

What You Will Do

Responsible for short and long term planning and the management of the Rooms operations in the front and back of the house. Develop and recommend the budget, marketing plans and objectives and manages within those approved plans.

Why It Might Be a Fit

The Director of Rooms is a highly visible role with exposure to Senior and Corporate leadership. This position requires 5 years or more of progressive hotel Rooms leadership experience, a service-oriented style with professional presentation skills, and proven leadership skills.

Requirements

  • 5 years or more of progressive hotel Rooms leadership experience
  • Service oriented style with professional presentations skills
  • Proven leadership skills
  • Experience leading union teams strongly preferred
  • Hotel/Hospitality degree an asset
  • High energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
  • Clear concise written and verbal communication skills in English
  • Proficient in Microsoft Word and Excel
  • Excellent organizational, interpersonal and administrative skills

Benefits

  • Health, dental, vision and life insurances
  • 401(k) with company match
  • Employee Stock Purchase Plan
  • Paid vacation, sick time, 8 holidays, and personal days off
  • Tuition Reimbursement - $1,000 for self-development
  • Free and discounted hotel night stays world wide
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