Director of SF Supportive Services

The Director of San Francisco Supportive Services is a leader who will manage Rapid Re-housing/Rising Up and Single Site Housing programs, providing direct services to individuals experiencing homelessness during transition age (18-24 years old). The Director oversees programs, ensures effective staff supervision, and monitors outcomes.

What You Will Do

The Director will lead assigned programs, provide leadership and guidance to staff, oversee documentation, and ensure staff adhere to First Place for Youth standards and competencies. The Director will also hire, train, develop, and supervise direct service staff, and provide workshops on career, education, and employment skills.

Why It Might Be a Fit

This position requires a thorough professional with a passion for First Place's vision, energetic leadership, sound judgment in the face of complex challenges, and a proven track record of accomplishment of managing direct service teams.

Requirements

• Master's Degree preferred, Bachelors in social work, psychology, counselling or equivalent required
• 5 years of progressively responsible program management experience, preferably in a high-growth, youth/adult-serving organization with five years of supervisory experience leading multi-level teams required
• A strong dedication to cultural competency that creates conditions that remove barriers
• Prior program budget management experience is required for this role
• Direct service experience — at least five years working with youth individuals’ systemic barriers, preferably individuals experiencing homelessness
• Excellent understanding of homeless youth/adult services and resources, including education and employment resources for youth as well as awareness of other services for young adults and young parents
• Dependable car, valid driver’s license and proof of insurance required
• Strong Communication Skills – Exceptional oral and written communication skills including the demonstrated ability to research, assimilate, and analyze information, compose reports and correspondence, and present proven data in a clear and inspiring manner
• Computer Skills – Proficiency with Office applications including MS Word, Excel, PowerPoint and Outlook. Experience with data entry and outcomes management using web-based case management software, such as Apricot of Efforts to Outcomes

Benefits

• 15 days of vacation time in the first year
• 12 days of sick time
• 2 floating holidays
• 15 paid holidays
• Employee’s choice of Kaiser or UCH HMO/PPO with up to 90% of the premium covered by First Place on certain plans
• Principal dental and vision coverage with up to 90% of the premium covered by First Place
• Healthcare and Dependent care FSA plans
• Principal basic life and voluntary life insurance coverage
• Employee Assistance Program
• 401(k) retirement savings plan
• Paid sabbatical