Director of Software & Implementation

The Director serves as the internal execution lead for major software initiatives, overseeing software administration, implementation, and support. The role requires multifamily operating knowledge, property-management software expertise, disciplined project execution, team leadership, and practical change-management skills.

What You Will Do

The Director will oversee configuration, role-based access, workflows, testing, releases, production changes, and application support in partnership with IT, security, vendors, and business owners. They will also lead internal execution of major software implementations, conversions, and portfolio-wide rollouts from planning through stabilization.

Why It Might Be a Fit

The ideal candidate will have 7+ years of progressively responsible experience in multifamily, property management, real estate technology, enterprise applications, or software implementation, with 5+ years of multifamily property-management software experience. They will also have strong project or program management experience leading complex implementations, conversions, or portfolio-wide rollouts involving multiple departments, properties, vendors, integrations, and data sources.

Requirements

• 7+ years of progressively responsible experience in multifamily, property management, real estate technology, enterprise applications, or software implementation
• 5+ years of multifamily property-management software experience
• Strong project or program management experience leading complex implementations, conversions, or portfolio-wide rollouts involving multiple departments, properties, vendors, integrations, and data sources
• Bachelor’s degree in Business, Information Systems, Real Estate, Technology, Project Management, or a related field, or equivalent relevant experience

Benefits

• Maintain work-life balance with a flexible hybrid schedule and a generous paid time-off policy, including up to 20 days of PTO per year
• Make a difference in your community with 8 hours of Volunteer Paid Time Off (PTO) each year
• Take advantage of supportive leave benefits, including up to 3 weeks of paid parental leave and 6 weeks of paid childbirth leave
• Boost your earnings with a performance-based bonus determined by your role and achievement in individual, departmental, and company-wide Key Performance Indicators (KPIs)
• Save on living expenses with exclusive employee discounts at Birge & Held properties
• Prioritize your well-being with a robust wellness program that supports your physical, mental, and emotional health
• Access competitive dental, vision, and comprehensive medical plans
• Enjoy peace of mind today and tomorrow with a 401(k) plan that includes a competitive employer match
• Receive automatic enrollment in the company paid basic life insurance policy with the opportunity to elect supplemental life insurance
• Stay connected and equipped for success with a monthly phone stipend of up to $50 to help cover your mobile service costs
• Grow your career through the support of a dedicated Talent Development team and a tuition reimbursement program