Director of Spa

Hyatt
Miami Beach, FL
Category Operations
Job Description
Role Overview

The Spa Director is responsible for the overall leadership, strategic direction, and day-to-day operations of the hotel’s spa and wellness facilities. This role ensures exceptional guest experiences, drives revenue growth, and maintains the highest standards of service, cleanliness, and brand alignment.

What You Will Do

Operational Leadership, Guest Experience, Financial & Revenue Management, Team Leadership & Development, Sales & Marketing, Vendor & Product Management, Brand Standards & Compliance

Why It Might Be a Fit

Exceptional leadership and people management skills, Strong business acumen with P&L responsibility experience, Guest-focused mindset with a passion for wellness and hospitality

Requirements

  • Bachelor’s degree in hospitality management, Business, or related field (preferred)
  • 5–8+ years of spa or wellness leadership experience, preferably in a luxury hotel or resort
  • Strong operational and financial management background

Benefits

  • Flexible schedule including weekends and holidays
  • Occasional lifting, standing, and physical mobility within spa facilities
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