Director of the Office of Clackamas 911

The Director of the Office of Clackamas 911 will lead a sophisticated emergency communications operation serving over 400,000 residents, 14 law enforcement, fire, and emergency medical agencies, and nearly 1,900 square miles of Clackamas County. The Director will oversee 24/7 emergency and non-emergency call-taking and dispatch services for law enforcement, fire, and emergency medical agencies throughout the county.

What You Will Do

The Director will provide executive leadership for Clackamas County's largest emergency communications center, overseeing 24/7 emergency and non-emergency call-taking and dispatch services for law enforcement, fire, and emergency medical agencies. The Director will work closely with the County Operating Officer, County Administrator, Board of County Commissioners, and Clackamas 911's User Member Board and develop strong relationships with the public safety agencies that rely on Clackamas 911 daily.

Why It Might Be a Fit

The ideal candidate will bring significant experience leading a 911 or public safety communications operation, a strong understanding of law enforcement, fire, and EMS dispatch, and experience administering complex budgets, contracts, interagency relationships, and regulatory requirements. The Director will be a confident leader of people and change, able to navigate competing priorities, emerging technologies, and a complex stakeholder environment all while remaining composed and decisive when stakes are high.

Requirements

• A minimum of seven (7) years of progressively responsible public safety dispatch and leadership experience, including recent experience within the last 10 years in a multi-disciplined emergency communications agency responsible for 911 call processing and dispatching for law enforcement, fire, and emergency medical services
• A minimum of three (3) years of supervisory experience in a 24/7 environment
• Experience leading multi-agency services involving law enforcement, fire, and/or EMS
• Experience managing complex budgets, contracts, interagency agreements, and operational resources
• Strong knowledge of 911/CAD/radio communications technology and the regulatory environment governing emergency communications
• Ability to be available for 24-hour on-call response to emergency situations
• Ability to attend frequent meetings away from the center

Benefits

• Competitive wages
• Cost-of-living adjustments
• Merit increases (for eligible employees)
• Robust sick and vacation plan for regular status employees
• Health and wellness classes and events
• Alternative care benefits
• Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP)
• Employer-paid 6% PERS retirement contribution
• A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage
• A Choice of Dental Plans
• Employee Assistance Program (EAP)
• Longevity pay
• Other retirement Savings Options that allow for additional retirement funds savings