Director of Training & Development

DeVita & Hancock Hospitality
Any Location, NY
Category Operations
Job Description
Director of Training & Development role to build and lead training department, creating training systems for FOH, BOH, and leadership positions, with a focus on guest service and operational excellence.

Requirements

  • 5+ years of restaurant training, operations, or learning and development experience
  • QSR, fast-casual, or high-volume restaurant experience strongly preferred
  • New store opening experience required
  • Strong FOH and BOH operational knowledge
  • Proven ability to build training systems from scratch
  • Excellent guest service and hospitality skills
  • Strong leadership, coaching, and communication skills
  • Highly organized and able to multitask
  • Self-starter with strong follow-through
  • Comfortable holding teams accountable
  • ServSafe certification preferred
  • Bilingual English/Spanish is a plus
]]>