Director, Operations, NA

CTS Corporation
Any Location, IL
Category Operations
Remote
Job Description
Role Overview

The Operations Director, North America provides strategic and operational leadership for the regional manufacturing network, ensuring safe, compliant, cost-effective, and customer-focused execution across assigned sites. This position requires a hands-on, execution-focused leader who can standardize operating processes, improve performance variability across sites, coach plant leadership teams, and convert strategic business priorities into measurable operational and financial results.

What You Will Do

Lead the North America manufacturing operations network, establishing clear priorities, standard work, operating cadences, and performance expectations across assigned sites. Own regional operational performance and operational excellence across safety, quality, delivery, cost, inventory, productivity, customer responsiveness, and employee engagement metrics.

Why It Might Be a Fit

This role is accountable for safety, quality, delivery, cost, inventory, productivity, customer responsiveness, capital execution, and people development across the North America plants. The ideal candidate will have a proven track record of building high-performing teams, developing leaders, improving retention, and creating succession plans for critical operations roles.

Requirements

  • Bachelor’s degree in Engineering, Operations Management, Supply Chain, Business Administration, or a related field required; master’s degree or MBA preferred.
  • Minimum of 12 to 15 years of progressive manufacturing operations experience, including leadership of complex plant operations.
  • Minimum of 5 years of multi-site operations leadership experience preferred, with accountability for regional performance across multiple plants or business units.
  • Experience leading manufacturing operations in North America, including cross-border or multi-country operating environments, preferred.
  • Experience with P&L ownership, operating budgets, capital planning, productivity programs, operational KPI management, and financial performance improvement required.
  • Demonstrated experience with Lean manufacturing, Six Sigma, or equivalent continuous improvement systems required; certification preferred.
  • Experience with ERP systems, manufacturing data, automation initiatives, and digital operations tools preferred.
  • Experience in automotive, electronics, sensors, mechatronics, industrial manufacturing, or similarly regulated manufacturing environments preferred.
  • Bilingual English/Spanish capability preferred, particularly for roles supporting Mexico operations.

Benefits

  • Health Benefits
  • 401K
  • Paid Time Off
  • Holiday Pay
  • Employee Assistance Program
  • Paid Parental Leave
  • Pet Insurance
  • Tuition Reimbursement
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