Join Macy's as a Director, Organization Capability - Frontline Education and lead the strategy, design, and execution of large-scale learning programs focused on frontline colleagues. Develop and deliver engaging, high-impact training to build skills in sales, service, and hospitality across the workforce.
Requirements
- Instructional Design & Learning Strategy
- Sales, Service, & Hospitality Training
- Large-Scale Training Execution
- Technology-Enabled Lea...
Requirements: 10+ years of experience in Learning & Development, with a focus on frontline employee education, retail, hospitality, or service industries, Bachelor's degree or equivalent work experience, preferred certifications: CPTM, ATD Certification, or SHRM Certification