Director, Quality and Process

DP World
Charlotte, NC
Category Engineering
Job Description
DP World is seeking a Director, Quality and Process to lead regional governance and execution of corporate quality management systems, enterprise process standards, and AI-enabled transformation programs across the Americas.

Requirements

  • 10+ years of progressive experience in quality management, process excellence, or operational transformation within ports, logistics, supply chain, or asset-intensive industries
  • Proven experience leading ISO-based quality management systems and successful audit outcomes in a complex, multi-site environment
  • Strong strategic mindset with hands-on execution capability
  • Deep understanding of quality systems, operational risk, and process governance
  • Ability to influence senior stakeholders across regions and functions
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