DIRECTOR, RESIDENTIAL SERVICES

PeopleInc
Any Location, NY
Category Social Services
Job Description
Provides oversight and leadership to residential programs, collaborates with Senior Residential Supervisor to ensure quality direct services are provided, and supports the mission of Residential Services.

Requirements

  • Proactively monitor and enforce compliance with applicable rules, regulations, and laws
  • Stay informed and up to date on program support needs
  • Ensure readiness for external and internal reviews and surveys
  • Lead in fostering positive relationships and communication with individuals, families, staff, and the community
  • Ensure high-quality support services and coordination of medical care
  • Analyze agency data to identify, develop, and implement improvement plans
  • Provide supervision and development of Senior Residential Supervisors
  • Monitor SRS performance and adherence to SRS manual
  • Provide an oversight of the corrective action process for all staff in programs
  • Ensure confidential and thorough recordkeeping
  • Monitor individual vacancies and coordinate assessments and admissions
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