Director, Services Lead - Automation & Digital Transformation

GE Transportation
Cedar Rapids, IA
Job Description
Role Overview

As a customer-facing leader in Wabtec's Digital Intelligence business, you will drive the delivery, optimization, and adoption of automation and digital services for key rail customers. This role leads complex, cross-functional programs that connect customer needs with Wabtec's digital solutions to improve operational performance, reliability, and long-term value realization.

What You Will Do

Define and evolve automation service strategy aligned with Digital Intelligence solutions (analytics, telematics, asset performance), serve as a trusted advisor to customer stakeholders, and build long-term relationships focused on value realization and continuous improvement.

Why It Might Be a Fit

The ideal candidate brings strong program leadership, customer engagement skills, financial awareness, and technical fluency in data, analytics, and connected asset solutions.

Requirements

  • 10+ years of experience in program management, service delivery, customer-facing technical solutions, or digital transformation roles.
  • Proven experience leading complex, cross-functional programs involving software, data, analytics, or connected technologies.
  • Strong customer engagement and stakeholder management skills, including experience communicating with operational and technical leaders.
  • Demonstrated ability to manage execution across multiple stakeholders in a matrixed environment.
  • Financial and commercial awareness, with experience supporting forecasting, margin performance, and value-based discussions.
  • Technical fluency in data platforms, cloud technologies, analytics, or automation solutions.
  • Experience in rail, transportation, industrial automation, or industrial IoT environments.

Benefits

  • Annual bonus
  • Health benefits
  • Welfare benefits
  • Retirement benefits
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